Frequently Asked Questions
Are these preserved roses real?
How to preserve a rose?
How long do roses last?
That's why here at Eternal Roses we preserve the real roses in natural ingredients to last for three years & more. Learn here how we preserve roses to last long.
Do Eternal Roses really last that long?
- Limit touching
- No direct sunlight
- No water
Touching is really the worst thing for preserved flowers, so we suggest keeping it at a minimum to allow them to last as long as possible.
All environments are different, and the forever roses will be affected differently by them. Some climates may allow for a longer lasting rose, while others may not. Heating, air conditioning, humidity, and many other factors of an environment can affect these roses.
How do they last so long?
What are Eternal Roses ?
Do these forever roses have a scent?
Real roses do not come in all of the colors you offer, so how are there so many variations?
What are Eternal Roses made of?
Eternal Roses are real roses. They are just preserved in varied process so that they maintain the original look of the flower. This is the reason why they are also called preserved roses. Our Eternal Roses are real and finest roses that will retain it's beauty for years.
It is true different rose colors symbolizes different meaning depending on the occasion, relationship & other emotional factors. For example white is associated with purity, red roses with love, yellow rose with friendship and so on. Here is a detailed guide on the meaning of the rose colors and when to gift them.
What are the various rose color meaning ?
Can I Give Eternal Roses as Birthday Presents?
How does your calendar option work in the cart screen?
The calendar option allows you to choose an estimated date of delivery. Pick an available date and we will do our best to deliver your order on that date. Keep in mind when choosing a date for delivery that production and transit time to your location must be considered. If a date is selected that cannot be met due to the transit time to your location, we will attempt to reach out via email but the item will still ship out as quickly as possible.
Eternal Roses cannot be held responsible if a delivery date is chosen that cannot reasonably be met when considering production and transit time. For more information see our Shipping and Returns page or contact us.
Do you offer corporate gifting solution?
How to care for the rose petal boxes? Do not remove the Eternal Rose petals from the box Keep them away from direct sunlight.
Also these petals are already preserved and therefore do not requirewatering.
Please keep in mind the petals are real & soft , so don't put anything heavy the box top.
Are items on Sale applicable for further discounts?
Where are you located?
We are located in Canada and based in New York. Our company was formed and resides in New York to this day. Contact us Here.
How long does it take to ship and deliver?
We require a minimum of 24 hours to produce our eternal rose items after an order is placed. Shipping will occur once that production time has completed. Note that weekends and holidays are not production days. Please also note that we are closed over the weekend, so our production days will start on Monday and finish on Friday of each week.
Delivery times are based on the receiving location and choices made by the customer at checkout. Eternal Roses does not take responsibility for deliveries that are late due to issues during transit or due to incorrect shipping choices made during checkout. For more information see our Shipping and Returns page or contact us.
Where do your items ship from?
We ship from our locations in Toronto and New York. Most shipments in Canada will come from the Toronto area, so please consider that when placing an order and choosing a shipping option.
For other questions, concerns or inquiries, please contact us!